Certificates & Service

Certificates and Service

From packing to commissioning, our service team supports first-time importers and experienced trading companies alike.

ISO9001Certificate No. 24CN34508276Q, valid until 2027.
CE VerificationCertificate No. B-S02778E3578, valid until 2029.
Export PackingWooden case packing and container loading.
Spare PartsLong-term consumable and spare parts supply.

Quality Certificates

Qingdao Bogong Intelligent Equipment Co., Ltd. maintains a complete quality management system and holds internationally recognized certifications for every sanding and finishing machine we export. Buyers receive full documentation packages for customs clearance, tender submissions and factory audits.

ISO 9001:2015 Quality Management System

Our ISO 9001:2015 certificate (No. 24CN34508276Q) covers the design, manufacture and after-sales service of metal surface finishing equipment. The certificate is valid until 2027 and is audited annually by an accredited third-party body. Key processes under certification include:

  • Incoming material inspection for steel frames, bearings, motors and electrical components.
  • In-process quality checks after welding, machining and assembly.
  • Final acceptance testing using customer sample workpieces before shipment.
  • Corrective action tracking for any non-conformance found during inspection or customer feedback.

CE Verification of Conformity

All Bogong sanding machines are CE marked under the Machinery Directive 2006/42/EC. Our CE certificate (No. B-S02778E3578) is valid until 2029 and covers the following safety aspects:

  • Emergency stop circuits with Category 1 safety relays.
  • Interlocked safety guards on abrasive belt and brush stations.
  • Electrical compliance with EN 60204-1, including IP54 minimum rating for control panels.
  • Noise emission testing; machines are below 85 dB(A) at the operator position.
  • Technical file and user manual in English (or local language on request).

Additional Compliance & Test Reports

  • RoHS compliance for electrical components supplied to EU markets.
  • Material certificates for structural steel (Q235B or 304 stainless on request).
  • Motor efficiency labels meeting IE2 or IE3 standards depending on destination country.
  • Voltage configuration test report: 380V/50Hz standard; 220V/60Hz, 415V/50Hz or 480V/60Hz available for export.

Export Service Package

Bogong is not only a machine builder; we act as your export partner. From packing to commissioning, our service team supports first-time importers and experienced trading companies alike.

Pre-Shipment Service

  • Sample testing – Send us your cut samples by courier. We return video proof of deburring or finishing results within 72 hours.
  • Custom configuration – Choose working width, voltage, abrasive type, wet or dry operation, and conveyor direction.
  • Documentation – Proforma invoice, packing list, technical specification and manual draft for your import license application.

Packing & Logistics

  • Wooden case packing – Machines are secured in fumigation-free plywood crates with shock-absorbing foam and moisture barrier film.
  • Container loading – We provide loading photos and a container packing certificate. Most machines fit in a 20GP container; two machines can be loaded in a 40HQ with optimized bracing.
  • Shipping terms – FOB Qingdao is standard. CIF, DAP or EXW can be arranged through our freight forwarder partners.

Installation & Training

  • Remote video guidance – Free via WhatsApp or Zoom. An English-speaking engineer walks your electrician and operator through mechanical leveling, electrical connection and first-run setup.
  • On-site commissioning – Available for orders of two or more machines. Round-trip airfare, hotel and daily allowance are charged at cost.
  • Operator training – Covers abrasive change, daily cleaning, lubrication schedule, common fault diagnosis and safe shutdown.

After-Sales & Spare Parts

  • Warranty – 12 months from bill of lading date on mechanical and electrical components. Motors carry an additional 12-month manufacturer warranty.
  • Spare parts kit – Every machine ships with a starter kit: drive belts, spare bearings, fuse set and abrasive samples.
  • Long-term supply – We stock wear parts (abrasive belts, brush rollers, conveyor belts) in Qingdao for same-day dispatch. DHL delivery to most countries is 3–5 business days.
  • Technical hotline – WhatsApp +86 158 6559 7117, monitored 08:00–18:00 China time, seven days a week.

Download Center

If you need a specific document for your import process, contact us and we will send the scanned PDF within 24 hours:

  • ISO 9001:2015 certificate
  • CE Declaration of Conformity
  • Machine technical data sheet (English)
  • Electrical schematic and wiring diagram
  • Spare parts list with BOM numbers
  • Operation and maintenance manual

Quick Quote

Send part drawings, material and target finish

We will recommend the suitable sanding machine, dust removal configuration and FOB price range based on your workpiece.

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